It seems like you haven't provided user_id in shortcode.
“JDI is a professional agency that I highly recommend. They saved me $1829 on my auto ins. And $281 on my homeowners ins. JDI is “Looking Out For Me”!”
“I’m so impressed! The guys at Jeff Davis Insurance saved me a whopping $2282 per year on my Homeowners!”
“Their service is excellent. I’ve been with them for a few years and expect to be with them for years to come!”